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Presenter(s): Kevin Nourse, PhD; Alice Waagen, PhD
Credit(s): PDHs: 1.0, ASHA CEUs*: 0.1
Summary: The nature of the work of CSD professionals is rife with the potential for conflict with key stakeholders, especially those who aspire toward leadership roles. While conflict may never be comfortable, understanding its causes and strategies to address it can relieve much of the stress it triggers. In this webinar, participants will better understand the nature of conflict, potential sources, and strategies to resolve and prevent it.