ASHA Learning Pass

This course includes seven recorded sessions from the online conference "Audiology 2017: Cutting-Edge Perspectives in Service Delivery for Older Adults." Taken together, these sessions illustrate the benefits of patient-centered care and how to incorporate this perspective in your service delivery. The sessions also offer other tips and tools for improving service delivery more generally to provide better outcomes for older adults with hearing loss. The conference included a total of 17 sessions, with the broad goal of presenting audiologists with innovative approaches to managing hearing loss and improving service delivery for this population.

The five sessions in this course bundle are:

• Cutting-Edge Issues in Audiology Service Delivery for Older Adults, by Kathleen Cienkowski, PhD, CCC-A
• Improving Patient Outcomes Through Family-Centered Care, by Jill Preminger, PhD, CCC-A
• Helping Patients and Families Make End-of-Life Care Decisions, by Michelle Arnold, AuD, CCC-A, and Debra Dobbs, PhD
• Incorporating Outcomes Data and Patient-Centered Care in Clinical Decision-Making and Patient Counseling, by Lisa Satterfield, MS, CCC-A
• Meeting Current and Future Challenges: The Evolution of User Control and Its Impact on Service Delivery, by Elizabeth Convery, MS, and Gitte Keidser, PhD
• Teleaudiology: Expanding Access to Care and Enhancing Patient Connectivity, by Chad Gladden, AuD, CCC-A
• Making a Case for Audiology Assistants, by Gyl Kasewurm, AuD

Learning Outcomes
You will be able to:

• identify alternate service delivery models for providing hearing health care
• describe the relationship between patient-centered care and trust
• define "advance directive" and "power of attorney," and explain the impact these decisions make on end-of-life care
• apply data from patient-reported tools and a patient-centered care approach to develop treatment goals
• identify ways that audiology service delivery can evolve in order to keep pace with hearing technology developments and consumer trends
• identify key technologies and mobile solutions used in audiology telepractice to enhance quality and access to comprehensive hearing care
• describe how to improve patient satisfaction with the use of assistants

Assessment Type

Self-assessment—Think about what you learned and report on the Completion Form how you will use your new knowledge.

Related Courses

View all courses from the "Audiology 2017: Cutting-Edge Perspectives in Service Delivery for Older Adults" online conference, available through the ASHA Learning Pass subscription or as an a la carte purchase.