ASHA Learning Pass

This course illustrates how a patient- and family-centered approach to service provision can improve patient trust and satisfaction with audiology services. The presenter discusses how this type of care approach increases the likelihood that patients will adhere to auditory rehabilitation recommendations, thus improving overall outcomes.

This course is a recorded session from the online conference “Audiology 2017: Cutting-Edge Perspectives in Service Delivery for Older Adults.”

Related Courses

See more sessions from Audiology 2017.

Learning Outcomes
You will be able to:

• Describe the relationship between patient-centered care and trust
• Select treatment tools and strategies that promote family-centered care

Presenter Information

Jill E. Preminger, PhD, CCC-A, is a professor and director of the Program in Audiology at the University of Louisville School of Medicine and chief of the Division of Communicative Disorders in the Department of Otolaryngology Head and Neck Surgery & Communicative Disorders. Preminger's research interests are in adult rehabilitative audiology using both quantitative and qualitative methods. She is interested in understanding the audiologic rehabilitative process (including the uptake and use of hearing aids) from the point of view of adults with hearing loss, their spouses, and their adult children. Currently, she is developing an internet-based self-management program with the intent to improve the uptake of audiology services in adults with unaddressed hearing impairment.

Financial Disclosures:

• Professor and director of the Program in Audiology, University of Louisville School of Medicine
• Chief of the Division of Communicative Disorders in the Department of Otolaryngology Head and Neck Surgery & Communicative Disorders
• Financial compensation from ASHA for this presentation

Nonfinancial Disclosures:

• Member of the Phonak Patient and Family Centered Care Expert Circle
• Coordinating committee of ASHA Special Interest Group 7 (Aural Rehabilitation and Its Instrumentation)

Assessment Type

Self-assessment—Think about what you learned and report on the Completion Form how you will use your new knowledge.

To earn continuing education credit, you must complete the learning assessment by the end date below.

Program History and CE Information

Online conference dates: October 11–23, 2017
End date: November 29, 2026

This course is offered for 0.1 ASHA CEUs (Intermediate level, Professional area).