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Comparing Audiology Service Delivery Models: Bundled vs. Unbundled (On Demand Webinar) (PD102753)

Presenter(s): Meaghan P Reed, AuD, CCC-A
Course Description

The profession of audiology is going through a period of transition. With new disruptions such as over-the-counter (OTC) hearing aids, it can be challenging to determine what service and billing model may best meet the needs of your patients and your practice. This webinar will explore the pros and cons of bundled and unbundled models, review how audiologists can evaluate their existing service delivery model, and outline the process of transitioning to a new model.

Learning Outcomes
You will be able to:

  • Describe and compare bundled and unbundled hearing aid services
  • Describe the process of integrating an unbundled model into practice
  • Identify methods for evaluating the success of new business models

Related Courses

This is one of four courses in the ASHA Audiology 2023: Practice Management webinar series. See all the courses in this series.


  • Introduction (5 min.)
  • Review of different service delivery models, pros and cons of unbundled and bundled models, and evidence that supports success (20 min.)
  • Review of Mass Eye and Ear's process for transitioning from bundled to unbundled and how we evaluated success (25 min.)
  • Conclusion (5 min.)
  • Questions (5 min.)

Presenter Information

Meaghan Reed, AuD, CCC-A, is Massachusetts Eye and Ear’s Director of Clinical Audiology, with almost 20 years of experience. Dr. Reed’s clinical interests include improving access to and awareness of hearing health. She helped created novel service models to provide PSAPs to patients in clinic and to the community in preparation for the future of OTCs.

Financial Disclosures:

  • Salary from Mass Eye and Ear
  • Financial compensation from ASHA for this presentation

Nonfinancial Disclosures:

  • None

Assessment Type

Self-assessment—Think about what you learned and report on the Completion Form how you will use your new knowledge.

To earn continuing education credit, you must complete and submit the learning assessment by the end date below.

Program History and CE Information

Live webinar date: August 3, 2023
End date: August 5, 2028

This course is offered for 0.1 ASHA CEUs (Intermediate level, Related area).

Subscribers Ratings
PDH: 1
ASHA CEU*: 0.1
Item #(s): PD102753
Available Through: August 05, 2028